Shipping And Refund/Returns Policy

Welcome to lion mehandi art We value your trust and aim to provide clarity about our shipping, replacement, and refund policies. By placing an order on our Website, you agree to the following terms:


Shipment Policy

  1. Delivery Time:
    • We strive to deliver your order within 3 to 10 business days across India.
    • Please note that delivery timelines are estimates and may vary based on your location or unforeseen circumstances.
  2. Shipping Charges:
    • Shipping charges are calculated based on the total weight of products in your cart and will be displayed at the Add to Cart or Checkout page.
  3. Urgent Orders:
    • Unfortunately, we do not process urgent or expedited delivery requests.
  4. COD Availability:
    • Cash on Delivery (COD) is not available for any orders. Payments must be made in advance via the available online payment options.
  5. Delivery Delays:
    • While we make every effort to deliver your orders on time, we cannot be held responsible for delays caused by factors beyond our control, such as weather conditions, issues with delivery carriers, or any regulatory/customs delays.

Return and Replacement Policy

  1. No Returns:
    • Once a product has been delivered to the customer, returns are not allowed under any circumstances.
  2. Product Replacement:
    • A product can only be replaced if it arrives damaged or defective.
  3. Unboxing Video Requirement:
    • Customers must provide a clear and unedited video of the product unboxing as proof of damage or defect. This video must begin with the sealed package being opened and clearly show the damage to the product.
    • Replacement requests without the unboxing video will not be entertained.
  4. Replacement Process:
    • Upon reviewing the unboxing video and confirming the issue, we will process the replacement.
    • The replacement product will be shipped to you free of charge.
  5. Replacement Timeline:
    • Replacements are typically processed within 7 business days of approval.

Contact for Assistance

If you have any questions or concerns about your shipment or need assistance with a replacement, feel free to contact us at:


We recommend reading this policy carefully before placing an order. These policies are designed to provide a fair and transparent shopping experience for all our customers.

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